Drive Performance - Value Realisation Services

Collections & debt management

Drive performance improvement through analytics-based segmentation and strategies. Develop and implement plans to improve collections capability and monitor, analyse and describe collections performance to drive on-going improvement

Typical Applications

Taking a value based approach to determining the mix between in-house and outsourced collections activity

Development of segmentation and strategies, using customer risk profile and expected behaviour, to differentiate collections activity

Building and implementing a tactical improvement plan covering collections strategies, MI, people capability and systems ⁄ processes

 

Example Clients

"The solutions Euristix brought are rooted on sound analysis and experience and therefore logical. Maybe that's what we’d expect and hope for from people with high levels of subject matter expertise and intellectual capability."
David Craggs -
Head of Mortgage Operations, Bradford & Bingley